January 20 Update

The Verification deadline has been extended until 5pm (AEDT) Wednesday 21 January, and our Document Verification Service will be available Wednesday morning AEDT. Exact time is unknown at this stage.

As a reminder, DO NOT send us your passport or other identification, it is deleted immediately without being sighted. Additionally, non-Australian passports are not valid. If you are not an Australian Citizen, we are not able to provide access to Australia's ticket allocation.

If you attempt and are rejected you can request one more attempt and we will re-set your account if you email us prior to 3pm (AEDT) Wednesday 21 January.

January 16 Update

You may be required to complete an ID verification process to ensure that applicants meet the criteria of being an Australian supporter detailed on page 4 of the FA+ Eligibility Rules.

If you did not apply for World Cup tickets using the FIFA Access Code issued to you by Football Australia, you do not need to complete this process.

Over 75% of applicants have been pre-verified by historical transactions. To find out your status, log in to your Football Account and look for the ID Verified status bar. You have until 5pm (AEDT) Tuesday 20 January to become verified.

How Do I Become Verified?

If you are not pre-verified, you will immediately receive a pop-up asking you to verify now.

Bank account verification will be completed by ConnectID, an Australian Government approved service. Football Australia will not see any of your bank details. You can choose to verify your ANZ/Commonwealth/NAB/Westpac (Westpac only on mobile devices) Bank Account to verify you.

From Monday we will also include a Document Verification Service through One Click Verify, an Australian Government approved service for document verification. Football Australia has been approved to use this service by the Attorney-General's department. No information you provide will be sent to Football Australia. Australian Government issued document examples include Drivers Licence, Passport, ImmiCard, Medicare Card and Health Cards. You will need a device with a camera to complete verification using an accepted document.

The verification process is straightforward however we have created a step-by-step guide to assist you if you encounter any issues.

What If I Cannot Verify My Details?

Please do not email Football Australia any private information, if received it will need to be deleted and cannot be used to verify your identity.

If there are any technical issues with the verification system, please notify us by email and check back on Monday after 1pm.

If your FA+ membership is not in your full name (cannot be verified against an accepted Australian Government issued document), you should update your name on your Football Account to match your identification document. Before attempting verification, edit your details, then log out and log back in.

If you "Sign in with Google" we are working on a system update and you will be able to edit your details on Monday 19 January. Do not try to verify if your name does not match.

What Happens If I Am Rejected?

You can request one more attempt and we will re-set your account on Monday or Tuesday if you email us prior to 3pm (AEDT) Tuesday 20 January. Please ensure you prepare your documents for the second attempt, and you are emailing us from the relevant Football Account email address.

January 14 Update

I have applied for FIFA World Cup 2026™ Tickets - What happens next?

The application phase for FA+ Members with an Access Code is now closed. From this moment on, supporters can no longer submit or cancel applications.  You will not be able to access the FIFA Ticketing Portal over the next few days until FIFA completes system and content updates. In the coming days you will be able to view your ticket applications in a “pending” status until FIFA informs you of the results of the Supporters Random Selection Draw, which will not take place before 05 February 2026. 

FA has received data from FIFA that all three Australia group matches are oversubscribed across every ticket category, including Round of 32 Category 3 conditional tickets. As a result, all applications for these matches (Cat 3 only for Round of 32 conditional tickets) will proceed to a ballot.

FIFA will provide Football Australia (FA) with the full application data within the next 72 hours.

FA has engaged Ticketek as the independent random-draw ballot provider to ensure a fair and equitable process for all applicants. Ticketek will apply the same methodology used for other major Australian sporting events.

Simultaneously, we will be conducting an ID verification process to ensure that applicants meet the criteria of being an Australian supporter detailed on page 4 of FA+'s Eligibility Rules.

How will I be verified?

Any FA+ member with a prior history with Football Australia that can be matched to their email address will be pre-verified. We have used ticket purchase history, player registration history and other data to determine that 70% of applicants are pre-verified.

Any non-verified members will need to complete an online verification process. This will mean providing proof of eligibility by providing an Australian Bank Account, Passport, Drivers Licence or other form of ID.

Do not send this information to Football Australia, we will be using an Australian Government approved third party to conduct this verification service. FA does not collect any personal information form this process.

Keep a lookout for a follow-up email and check the Stay Updated page regularly, we hope to run the ID Verification service between from 16-20 January.

Who will be eligible to receive Entry Tier tickets?

On 17 December 2025, following the Draw and the start of the PMA Supporter Sales Phase, FIFA introduced an additional ticket category for PMA supporters: the Supporter Entry Tier. This dedicated inventory represents approximately 10% of Football Australia’s overall PMA supporters allocation per match. Supporter Entry Tier tickets were not available to apply for via the FIFA Ticketing Portal.

FIFA advised all PMAs to reward their “most loyal supporters” with these tickets. FA+ is the only Football Australia membership that provides access to Football Australia’s allocation. Unlike some other Participating Member Associations (PMAs) with established, tiered membership and loyalty programs, Football Australia does not currently have a loyalty scheme in place and is therefore unable to allocate these tickets using a pre-determined, previously communicated process.

If you applied for Cat1-Cat3 tickets using the FIFA Access Code provided to you as an FA+ Member and you are eligible to apply for these  tickets but are unsuccessful in the ballot due to demand exceeding supply, then all unsuccessful applicants across all categories for that match will be entered into a further ballot for the Supporter Entry Tier tickets. Successful applicants will receive a link from FA and must complete payment for the tickets by the stated deadline. If payment is not received by this deadline, FA will automatically reallocate the tickets to next applicants on the unsuccessful list.

When will I know if I have been successful?

The payment phase via your nominated payment method is expected to commence in early February 2026. Accordingly, FIFA is anticipated to notify both successful and unsuccessful applicants before this date. We will provide further updates as more information becomes available.

January 7 Update

Applications cut-off date is 3:00am (AEDT) on Wednesday 14 January 2026. Ensure that you can see Australia and it has the Green Applied message when you put in your Access Code:

FAQ’s Updates:

Q: I purchased after December 20, can I still get a Ticket Access Code?
A: No, however if we do not exhaust our allocation for any group game, you will be invited to purchase tickets.

Q: If I did not request tickets for the knockout stages and Australia qualifies, can I still get access to tickets? 
A: No our PMA supporter allocation will only be valid for application with an FA Access Code during the Advanced Ticket Request Phase ending at 3.00am on 14 January 2026.

Q: How can apply for the new Supporter Entry tier tickets?
A: FIFA has not enabled a method to apply for these tickets. These are not additional tickets, they are part of the original Supporter Value tier, and we will be treated as such for the application/ballot period. Football Australia will determine a method of distributing these tickets in the coming weeks.

Q: Can I find out my Ticket Application Number?
A: This is only available on the confirmation email from FIFA. We do not have access to any application data and cannot help you get a new email sent. Please use the FIFA contact page for assistance.

Q: Can I change my application?
A: Yes, you can change your application at any time before the January 14 cut-off with no consequences. Read the Supporter Access Code User Guide linked below.

Click here to view the FIFA World Cup 2026 Stadium Maps